Effective Date: May 15, 2025
1. Introduction
Got Rot? LLC (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, phone services, or other communication platforms.
By engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Information: Includes your name, phone number, email address, physical address, and other relevant contact information.
- Job-Related Information: Includes project addresses, billing details, photographs of your property (with your consent), and any communications related to your project.
3. How We Use Your Information
The information collected may be used for the following purposes:
- To communicate with you regarding our services.
- To schedule appointments and manage ongoing projects.
- To send invoices, process payments, and maintain accurate billing records.
- To enhance our customer service and improve service delivery.
- To comply with applicable legal and regulatory requirements.
4. Sharing Your Information
Got Rot? LLC does not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may disclose information to trusted third-party service providers who assist us in operating our business (e.g., accounting, marketing, IT services), provided they adhere to strict confidentiality obligations.
- Legal Requirements: We may disclose information to comply with legal obligations, respond to legal processes, or address regulatory requirements.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable methods to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights and Choices
You have the following rights concerning your personal information:
- Marketing Communications: You may opt out of receiving marketing emails or SMS messages by following the instructions provided in those communications.
- Data Access and Deletion: You may request access to or deletion of your personal data by contacting us directly.
7. Third-Party Messaging Services
We are committed to protecting your privacy in relation to SMS campaigns. Your opt-in to any SMS campaign will not be shared with third parties for purposes unrelated to delivering the services associated with that campaign.
However, we may share your personal data, including your SMS opt-in or consent status, with third-party service providers that facilitate our messaging services. These may include platform providers, telecommunications companies, or vendors involved in message delivery. Importantly, the sharing of data does not include text messaging originator opt-in data or consent, which will not be disclosed to any third parties under any circumstances.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other communication channels.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Got Rot? LLC
Phone: (206)9900303
Email: admin@igotrot.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.